Do You do Custom Work?
Many folks ask me for custom work. I am glad to oblige them. It takes time & effort on your part and mine. Sometimes people order a holster and something’s not quite right, or they want a simple change. Sometimes I do those gratis. It will cost you shipping but that’s about all. If it’s more involved, it probably falls under custom and there is associated cost for that kind of work.
Presently on a 3 day lead time normally. You order on Wednesday. I ought to have it in the mail by Monday USPS Priority. If it is a color or gun I do not stock, then that must be ordered. Both typically arriving the next day or two. You can write me before ordering to get an idea of time.
Are your Holsters made in China?
No. As you can read in my About Us page, I am a one man show here in Middle Georgia. I order the material and make the holsters myself. And I enjoy satisfying my customers, one by one.
Are Your Holsters Guaranteed?
Yes. If you are not satisfied with your holster contact me within 30 days to get a return authorization. If it is damaged I will not refund you. If you received it damaged, then see the FAQ dealing with receiving a damaged product: Below.
If my Holster arrives with a problem, will you fix it or replace it?
1.If your Holster arrives in an undamaged box and wasn’t damaged in shipping, I will freely send you out another one ASAP. No cost to you!
2. If it was damaged in Shipping you’ll need to take that up with the USPS folks. All my stuff is sent out USPS Priority and includes Insurance!
3. If you need to return a Holster to me, please use the contact sheet to let me know whats up/wrong. Include a phone number so we can talk to speed things along too.